Key Deliverables:

Must possess computer hardware and software troubleshooting skills.

Ability to work independently and within a team environment, have solid problem analysis, judgment and decision-making skills

Advanced working knowledge of the most current Windows OS and MAC OS

Demonstrated effective verbal and written communication skills and excellent interpersonal skills at all levels of business, with a strong orientation towards providing outstanding customer service

Desired Skills and Experience

Education Qualification: Bachelor Degree in IT

IT Certification : Microsoft certified \ Cisco Certified \HP Certified \Lenovo Certified

Experience: Minimum 3 years of experience in Hardware support

Responsibilities:

Assist with desktop and system troubleshooting and coordinate desktop equipment or software maintenance activities.

Regularly monitor all hardware and systems to ensure they remain in accordance with agreed service levels.

Installation and configuration of Desktop\Laptops

Imaging of laptops and desktops
Thanks and Regards

Experience:

• imaging of laptops & Desktops: 2 years (Preferred)
• hardware support: 2 years (Preferred)

License/Certification:

• microsoft certification (Preferred)
• cisco certification (Preferred)